The admission process is private and effortless.
On your first admission day for treatment in our facility, you will immediately feel the warmth and friendliness of our staff. On most occasions, we can accommodate a new admission within 24 hours of making the booking while admissions need to be pre-booked.
Health professionals, family, friends and even the clients themselves can give referrals with the assurance that they will be accepted. We will ensure that our team is ready to receive you once the booking is confirmed.
You will get to know our medical staff once you get to our centre and you will be shown around so you can get to know everything about it. Upon arrival we will also give you a welcome pack which has a timetable for your therapy session and also explains everything that you need to be conversant with during your stay at our facility, the Sanctuary Lodge. If are not able to drive towards our facility on your own, please give us a call.
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Upon Admission - Your First 24 Hours
Our specialist psychiatrist who is skilled in detox will provide a consultation to you during the first 24 hours upon admission.
During this visit a complete evaluation of your mental and medical treatment requirements will be conducted. If needed, a complete detox procedure will be recommended. Then our medical health professionals will monitor and administer the detox under strict protocol.
A psychiatrist will call attention to any aspects of your treatment that need expert attention and make suggestions. We will make sure that any suggestion or recommendation is factored into your treatment plan because it is of utmost importance to us that your treatment needs are fully met during your stay at the facility. Our clinical director, medical personnel and counsellors will then regularly review your treatment plan to make sure that you always get the top care.
Our hospitable employees will then assist you in settling in once your evaluation is done. Our personnel is always available to talk to and encourage you since we know how stressful and scary this experience can be for many patients.